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Single journey ticket (token)

Fares / Concessionary fares The metro tickets are priced by the mileage and sections. The fare price = starting price + mileage price (¥1 as the progressive unit). The starting price: ¥2 for the first 4 km. In the mileage price of 4 - 12 km section, it charges ¥1 for 8 km; in 12 - 24 km section, it charges ¥1 for every 6 km; if more than 24 km, it charges ¥1 for every 8 km.
Buy / Recharge 1. Buy tickets at ticket vending machine with ¥ 0.5 and ¥ 1 coins or ¥ 5 and ¥ 10 bank notes.
2. The ticket cannot be recharged.
Notes 1. The ticket is valid only in the issuing station on the current date. (The current date refers to the business date that sells out tickets)
2. The ticket is refundable by the ticket face value as long as it is sold out on the current date from the issuing station without check-in and check-out information.
Ticket styles

Child ticket

Fares / Concessionary fares 50% discount
Buy / Recharge The ticket sells at Service Center of metro station.
Notes 1. The ticket is for a child of 1.2 to 1.5 meters tall and 6 to14 years old.
2. The ticket is valid only in the issuing station on the current date. The ticket is refundable by the ticket face value as long as it is unused.
3. The ticket allows the Child to go through the manual gate of the station where the station staff tears off the entrance or exit coupon. Self-tearing of the entrance or exit coupon will make the ticket invalid.
4. The ticket is anonymous. No loss report is accepted. Please keep it well.

Shenzhen Tong pass
 

Fares / Concessionary fares

5% discount for taking metro.

An additional concession of RMB 0.4 per trip for passengers using Shenzhen Tong taking bus and transfer to metro within 90 minutes.

Buy / Recharge

1.This pass sells at Service Center of metro stations: Qiaocheng East Station and Bao’an Center Station on Line 1; Grand Theatre Station, Civic Center Station and Wanxia Station on Line 2; Huangbeiling Station, Minzhi Station and Fanshen Station on Line 5.

2.The card can be recharged at Service Center of metro station, at adding value machines or at automated recharge ticket checking machines.

Notes

1.Metro stations do not deal with card returning and changing. Please proceed to  Shenzhen Tong Service Network in Laojie Station, Convention & Exhibition Center Station and Bao’an Center Station if you need. For information on Shenzhen Tong Service Network outside metro station, please contact Shenzhen Tong Service Center. (Tel: 969966)。

2.Invoice is not providedfor Shenzhen Tong recharging. Please ask for invoice for the current journey at Service Center before leaving the paid area if you need. The face value of invoice determines on the fare of the single-journey ticket。

Card styles

Student pass

Fares / Concessionary 50% discount
Buy / Recharge 1.The pass is issued by Shenzhen Tong company.
2.The pass can be recharged at Service Center of metro station, at adding value machines, or at automated recharge ticket checking machines.
Notes The pass is for the students of Shenzhen primary and secondary (including high school) schools.
Card styles

Child pass
 

Fares / Concessionary fares Free 50% discount
Buy / Recharge 1.The pass is issued by Shenzhen Tong company. 1.The pass is issued by Shenzhen Tong company.
2.The pass can be recharged at Service Center of metro station, at adding value machines, or at automated recharge ticket checking machines.
Notes The pass is for a child below 6 years old or under 1.2 meters. The pass is for a child of 6 to14 years old and 1.2 to 1.5 meters tall.

Journey-count pass
 

Buy / Recharge 1.The pass sells at Service Center of metro station.
2.The pass cannot be recharged.
Notes 1.The passes are issued for specific time period in limited quantity and for taking metro only.
2.The pass can only be use within valid time period and stipulated traveling section for limited journeys. Inter-section travel is regarded as travel without a ticket. The pass will not be collected if overdue, which passengers can keep as a souvenir.
3.The pass cannot be reported loss, no change, no return and no continual use.
4.Traveling time is limited to 180 minutes for each single-journey. For overtime travel, the pass shall be updated at the Service Center, after a one-journey deduction.
5.Luggage check is required separately for bulky luggage.
Card styles

 

Day Ticket

Fares / Concessionary fares 20 Yuan/ticket
Buy / Recharge

1. The ticket sells at Service Center of metro station.

2. The ticket cannot be recharged.

Notes

1. The ticked is used on the specified date. When you use the ticket at the gate for the first time, you can enter at any time within 24 hours to take Shenzhen metro regardless of mileage. You should outbound for the last time within 27 hours.

2. The ticket cannot be returned or collected. If a non-artificial failure happens to the ticket within the validity, it can be replaced at the Service Center for free.

3.Luggage check is required separately for bulky luggage.

Card styles

 

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